Frequently Asked Questions
If you're not 100% satisfied after your first visit then you won't pay a cent. And if we're not the right fit for your needs we'll happily refer you to another healthcare professional who can help.
No. No referral needed. You can book directly - we often have same day appointments available.
We also have a $40 new patient offer - so you can see if this is the right care for you. If you’re on a GP care plan, Medicare may cover up to 5 visits per year. During your first visit we can advise you on eligibility and how to access these visits with your GP.
No. Most patients are adjusted using the gentle Activator instrument (no cracking). If you prefer the traditional manual style, that can be used too—always explained first, and always your choice.
Rarely. Most patients don’t need them. If X-rays are required for safety or a clearer picture, you’ll be bulk billed, so there’s no extra cost.
No. We do not sell prepaid programs or “investment packages” that are $2k, $3k - or more.
Many people come to us for a second opinion after hearing that elsewhere.
At Whitehorse Family Chiropractic you only pay for the visits you choose—come as little or as often as you need.
First Visit Special: $40 (normally $90) – includes a full assessment, first treatment (if appropriate), and home care advice. If Chiropractic care isn’t the right fit, or you're not 100% satisfied, you won’t be charged.
Standard Visits: $65. Clear pricing, no contracts, no pressure.
If you have private health insurance you may receive a 50% to 80% rebate.
If you have a GP Care Plan you could be eligible for up to 5 fully covered Medicare visits per year. Speak to us about eligibility.
Please see our Fees page for more information.
Yes—if you’re on a GP care plan. This covers up to 5 visits per year, with no gap fee at our clinic. We can help guide you on how to ask your GP about eligibility.
Yes—many funds include Chiropractic under extras.
Rebates vary:
• Some cover a percentage (e.g. 50–80%).
• Others pay a set amount (e.g. $25–$40 per visit).
We process claims on the spot, so you only pay the gap.
Yes. Parking is close so getting in and out is simple.
There is 1 hour free parking just in front of the clinic.
Yes. Our clinic is conveniently located 150m from Blackburn train station.
It's a 2 min walk.
Your care is always adapted to your age, health and comfort. If Chiropractic isn’t suitable for you, we’ll let you know and guide you in the right direction.
That depends entirely on your situation and how you feel. Some people notice improvement quickly, while others benefit from a few more visits.
Yes—Chiropractic care can work alongside other healthcare.
Over 150 local GPs and specialists have referred patients to our clinic over the years.
Yes. Dr Martin Keegan DC has been caring for families in the Blackburn and Box Hill community for over 25 years.
Many of the babies he first saw are now adults who bring their own children. If you’d like to hear what others think, the best place to check is our Google reviews, where you’ll find independent feedback in patients’ own words.
Yes—care is available for all ages, from newborns to seniors. Techniques are always adapted to be safe and comfortable for the individual.
That’s exactly what our new patient offer is designed for.
For $40, you can come in, have a full assessment and first treatment, and then decide from there—no obligation, no pressure.
Ready to see if Chiropractic care can help you?
Book your first visit and find out - no long term commitments, no pressure - backed by our first visit 100% satisfaction guarantee. If it's not right for you, you don't pay.
No upfront payment - simply pay at your visit.
